Terms and Conditions

This website (“website”) is operated and controlled by Rio Tinto Diamonds NV with registered offices at Diamond Exchange Building, Hoveniersstraat 53, 2018 Antwerp, Belgium (“Rio Tinto Diamonds”) VAT BE 0431.637.033 (RPM/RPR Antwerp), e-mail: rtd.sales@riotinto.com.

Rio Tinto Diamonds is a Belgian diamond company registered with the Federal Public Service Economy (General Direction of the Economic Potential, licences department, Antwerpen) under registration number 7588. Rio Tinto Diamonds is registered with the Central Enterprise Databank under registration number is: 431.637.033 (RPR Antwerpen).

The terms “we”, “us”, “our” and “ours” when used in this statement means Rio Tinto Diamonds, which shall include any subsidiary or holding company or affiliate of Rio Tinto Diamonds (“companies in the Rio Tinto Group” or “Rio Tinto Group”). The terms “you”, “your” and “yours” when used in this statement means any user of the website.

Your access to this website and your use of our services are subject to our terms and conditions of use, and also to the Data Privacy Statement set forth below. The competent authority regarding the protection of personal data is the Belgian Privacy Commission, 139 rue Haute/Hoogstraat, 1000 Brussels, commission@privacycommission.be.

Rio Tinto Diamonds may revise these terms at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. Please review these terms regularly.

1. Information

All data on this website is provided for information only. Rio Tinto Diamonds has made reasonable efforts to ensure that information provided on this website is accurate at the time of inclusion. However, the materials appearing on the website could include technical, typographical or photographic errors.

Rio Tinto Diamonds makes no representations or warranties of any kind about the information provided on this website, or via hypertext links, or any other item used either directly or indirectly from this website and reserves the right to make changes and corrections at any time, without notice (but will not be obliged to do so). Any decisions based on such information are the sole responsibility of the visitor.

2. Security

We take reasonable steps to protect the security of information that we exchange with you via the website. However, please be aware that there are inherent risks in transmitting information by use of the Internet and other online or electronic transmission systems. Rio Tinto Diamonds is not responsible for any technical breaches or malicious acts of third parties.

3.Intellectual Property Rights

Rio Tinto Diamonds is the owner or licensee of all rights (including copyright) in the content (including text, image(s), logo(s), branding, design(s) and video(s)) that appears on this website. Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the prior written permission of Rio Tinto Diamonds.

4. Limitation of liability

By accessing this website, you agree that Rio Tinto Diamonds will not be liable for any inaccuracies or omissions in the information provided in this website, or for any direct, special, indirect or consequential damages or losses, or any other damages or losses of whatsoever kind, resulting from whatever cause, through the use of this website or any information obtained either directly or indirectly from or through this website.

The above exclusions and limitations apply only to the extent permitted by law

5. Data privacy statement

Personal data is information relating to any individual. When you use the website, you may choose to provide personal data to Rio Tinto Diamonds and companies in the Rio Tinto Group (for example, by completing an online form). We also log your domain and IP address automatically when you visit our site. This data identifies the computer that you are using to view the site and your approximate geographic location.

We will use the personal data that you provide through the website to answer your query and if relevant, to manage our business relationship with you or your company, and the functionality of our website. Where it is necessary to answer your enquiry, the personal data you have provided may be passed to any Rio Tinto Group office worldwide.

Personal data will not be disclosed to anyone outside the Rio Tinto Group, except in the following circumstances:

  • to third party service providers who assist us to operate our website and to conduct our operations (eg website hosts or IT support services);
  • if required or authorised by applicable laws;
  • in the event of a proposed sale, merger, reorganisation, dissolution or other similar event relating to the Rio Tinto Diamonds business; or
  • with your consent.

The processing of any personal data will be in accordance with this statement and the Rio Tinto Data Privacy Standard (available at www.riotinto.com/en/sustainability/policies). We won't process that personal data for other purposes except where required to meet our legal obligations or otherwise as authorised by law and notified to you. We will retain data for the period needed to operate the website and to comply with our legal obligations.

If you provide personal data through the website, Rio Tinto Diamonds will be the data controller for the purposes of data privacy laws. Your personal data will also be processed and stored by Rio Tinto offices in Australia, where this website is hosted by a third party vendor, and in any country where Rio Tinto or its external service providers operate. Where Rio Tinto Diamonds shares personal information with other companies in the Rio Tinto group or with third party service providers who are located in countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this statement and as permitted by applicable law on data protection.

More information about the countries where Rio Tinto operates, and the location of key external service providers (data processors) is in Appendix 2 of the Rio Tinto Data Privacy Standard. If you are located outside Australia, by using this website, we understand that you consent to the transfer of your personal data to Australia for the purposes described in this privacy policy. If you do not consent to this transfer, please do not use this website.

You have the right to seek access to the personal data that Rio Tinto Diamonds holds about you, to seek for any inaccuracies to be corrected and in some cases, to be erased.  You also have rights to seek additional information about processing and to complain about processing.  For more information about these processes, please see the Rio Tinto Data Privacy Standard.

6. Cookies

Subject to your consent, we use cookies (“web analytic” cookies) to manage the functionality and security of the website (for example, to monitor which features of the website are being used). We do not use cookies for the purposes of providing you with advertising or for other intrusive purposes.

The website also uses the third party site Vimeo to host videos and other content within the Platform.  The cookie policy of Vimeo is available at https://vimeo.com/cookie_policy.  Users can block cookies by activating the setting on their browser that allows the user to refuse the setting of all or some cookies.  However, if browser settings are used to block all cookies (including essential cookies), you may not be able to access all or parts of the website.

7. Privacy Enquiries

If users have any questions regarding data privacy, please contact rtd.sales@riotinto.com.  If users wish to make a complaint about the processing of data, or any response to a request regarding data subject rights, please contact Rio Tinto’s Ethics and Compliance team at AskE&C@riotinto.com.

Last updated: June 2023